Legal & Policies

1.1 Acceptance of Terms

By accessing and using tts.royedhill.com service, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our Service.

1.2 Service Description

Royedhill TTS provides text-to-speech conversion services through our website. Our platform utilizes commercially licensed APIs from ElevenLabs to deliver high-quality voice synthesis. We act as a value-added reseller and integrator of these services.

1.3 User Accounts

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to provide accurate and complete registration information
• One person may not maintain multiple free accounts

1.4 Acceptable Use Policy

You agree NOT to use the Service for:

• Illegal activities or content that violates any laws
• Generating hate speech, harassment, or discriminatory content
• Creating content that infringes on intellectual property rights
• Generating malicious code, viruses, or harmful software
• Impersonating others without authorization
• Automated bulk generation that abuses system resources
• Attempting to reverse engineer or access our underlying systems

1.5 Intellectual Property Rights

• Input Content: You retain ownership of the text you input into our Service
• Output Audio: You receive a license to use the generated audio for your intended purposes, subject to these terms
• Platform Rights: Royedhill TTS and its underlying technology, including all software, designs, and branding, remain our intellectual property
• Third-Party Rights: Our service incorporates ElevenLabs technology; their terms also apply to generated content

1.6 Prohibited Content

You may not generate audio for:

• Political campaigning without proper disclosures
• Financial or medical advice without professional credentials
• Content that could cause harm if followed
• Adult or explicit content without proper age verification
• Content designed to deceive or defraud others

1.7 Payment and Refunds

• All payments are processed through our secure payment partners
• Subscription fees are billed in advance and are non-refundable
• We reserve the right to change pricing with 30 days notice to existing customers
• Free tier usage is subject to fair use limitations

1.8 Service Modifications and Termination

We may:

• Modify or discontinue features at any time
• Suspend or terminate accounts that violate these terms
• Update these terms with notice to users

1.9 Limitation of Liability

Royedhill TTS is provided "as is" without warranties of any kind. We are not liable for:

• Service interruptions or downtime
• Accuracy of generated audio
• User-generated content
• Indirect, incidental, or consequential damages

1.10 Governing Law

These terms are governed by applicable laws, without regard to conflict of law principles.

2.1 Information We Collect

• Account Information: Name, email, payment details
• Usage Data: Text inputs, generation history, IP addresses
• Technical Data: Browser type, device information, usage patterns

2.2 How We Use Your Information

• To provide and improve our services
• To process payments and prevent fraud
• To communicate with you about service updates
• To comply with legal obligations

2.3 Data Storage and Security

• Text inputs may be stored temporarily for service delivery
• We implement industry-standard security measures
• We do not sell your personal data to third parties
• Data may be stored on secure servers in multiple jurisdictions

2.4 Third-Party Services

• We use ElevenLabs APIs for voice synthesis
• We use payment processors (like Paddle) for transactions
• We use analytics services to improve our platform
• All third parties are required to maintain data protection standards

2.5 Data Retention

• We retain account data while your account is active
• Usage data may be anonymized for analytics
• You may request deletion of your data by contacting us

2.6 Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to data processing
• Data portability

3.1 Fair Usage

• Free tier users are limited to 2,500 characters per month
• Commercial users must respect rate limits
• Attempting to circumvent usage limits may result in suspension

3.2 Commercial Use

• Business users must ensure their use complies with all laws
• Attribution may be required depending on your subscription level
• Volume discounts available for enterprise clients

3.3 Voice Usage Guidelines

• You may not use voices to impersonate real people without consent
• Generated content must respect voice talent rights
• Certain premium voices have specific usage restrictions

4.1 DMCA/Copyright Complaints

We respect intellectual property rights. If you believe your copyright has been infringed:

1. Send notice to copyright@tts.royedhill.com
2. Include identification of the copyrighted work
3. Include your contact information
4. Include a statement of good faith belief

4.2 Repeat Infringers

Accounts that repeatedly infringe copyrights will be terminated.

5.1 Subscriptions

• Monthly subscriptions can be cancelled anytime
• Cancellations take effect at the end of the billing period
• No prorated refunds for partial months

5.2 Credit Purchases

• Prepaid credits are non-refundable
• Credits expire after 12 months of inactivity
• Bulk purchases may have specific terms

6.1 API Usage

• API keys are for your use only
• You may not resell API access
• Rate limits apply to all API users
• You must implement proper error handling

6.2 Security Requirements

• Keep API keys secure
• Implement proper authentication
• Report suspected security issues immediately

7.1 Custom Agreements

Enterprise clients may negotiate:

• Custom pricing and volume discounts
• Specific SLA requirements
• Data processing agreements
• Custom voice development

7.2 Support Levels

• Standard: Email support within 48 hours
• Business: Priority support within 24 hours
• Enterprise: Dedicated support with SLA guarantees